- BidEnergy has signed a three-year agreement with Origin Energy to deploy BID’s Robotic Processing Automation (RPA) platform across Origin Energy’s C&I customers
- The RPA platform will be progressively rolled out across Origin Energy’s portfolio of 14,500 customers between September and December
- Origin Energy’s customers will have an easy access portal for bills, meter data, customised reports and analytics
BidEnergy has signed a three-year agreement with Origin Energy to deploy BID’s Robotic Processing Automation (RPA) platform and analytics across Origin Energy’s Commercial and Industrial (C&I) customers.
“This is our first agreement where we are supporting a significant energy retailer to provide a friendly data-rich experience for their valued customers, with the high standard of service now expected in such a dynamic and highly competitive marketplace,” BidEnergy Managing Director Guy Maine said.
BidEnergy is an Australian-based technology company with a global client base including Cotton On, Flight Centre, BP, Nandos, Yarra Valley Water, and more.
The company helps businesses minimise costs while maximising control over the complex energy spend category. Its RPA platform allows clients to access their data and gives them complete control over their energy spend and utility bill management.
By deploying BidEnergy’s platform, Origin Energy’s C&I customers will have an easy access portal for bills, meter data, customised reports and analytics.
BidEnergy is pleased to have secured the agreement with an energy retailer who has an extensive portfolio of customers to benefit from its solutions.
“We are seeing global interest in aspects of our platform from utility companies, energy brokers, and other market participants where our RPA solution can solve unique data management challenges,” Guy said.
The company hopes to provide its services to many more customers, stating any industry would align with its strategy
“As we do not take industry commissions, and do not favour any industry participant over another, we sit uniquely in the marketplace as the enabler of energy and bill management solutions,” Guy concluded.
The RPA platform will be progressively rolled out to 14,500 of Origin Energy’s customers from September 2019 and is expected to be complete by December.