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  • Suncorp’s (SUN) customer service teams are on the ground in NSW helping those affected by the recent bout of floods
  • More than 5400 claims have been received across NSW, South East Queensland and Victoria, 80 per cent of which are from NSW
  • The teams will provide face-to-face support by arranging emergency repairs, organising temporary accommodation and providing cash for emergency purchases
  • The Federal Government is urging state governments to classify insurance workers and tradespeople as essential workers so they can cross borders freely to support the flood crisis
  • Shares last traded in the green up 1.1 per cent at $9.99 cents each

Suncorp’s (SUN) customer service teams are on the ground in NSW helping
those affected by the devastating floods. 

More than 5400 claims have been received across New South Wales, South East Queensland and Victoria, 80 per cent of which are from NSW. 

Suncorp staff are out in Port Macquarie, where they have received the most claims to date.

The teams will provide face-to-face support by arranging emergency repairs,
organising temporary accommodation for customers whose homes have been severely damaged and providing cash payments for emergency purchases.

Suncorp says 85 per cent of the total claims relate to property damage and
they expect claim numbers to rise in the coming days as the clean-up starts.
Once those numbers stabilise, the bank will be able to update the market on the
expected costs. 

CEO Steve Johnston said the next few weeks will be challenging for residents
returning to their homes amongst the wreckage. He praised the support of the
Australian Defence Force in helping communities recover. 

Further, Johnston welcomed the Federal Government’s insistence that state
governments classify insurance workers and tradespeople as essential workers.

“This will give tradespeople confidence to cross borders to support
affected communities. We are committed to getting our customers back on their
feet as soon as possible so it is important that we can get assessors and
repairers on the ground to affected regions quickly given the magnitude of this
event,” Johnston said.

Suncorp plans to send teams out to other regions once it’s safe to do so.¬†

Shares last traded in the green up 1.1 per cent at $9.99 cents each.

SUN by the numbers
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